"Where do we even start?" Pick one repetitive, low-stakes task — drafting emails, summarizing meeting notes, creating a first draft of a grant narrative — and experiment with a general-purpose tool like Claude or ChatGPT. Start narrow, build confidence, and expand from there. The goal of the first few weeks is not transformation; it is familiarity.

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Resist the urge to overhaul multiple workflows at once. A focused pilot with one or two staff members, applied to a specific task, will teach you far more than a broad rollout. Once you have a feel for what the tool does well and where it falls short, you will be in a much better position to decide where to invest further.